# Yale Assure Lock 2 with Wi-Fi FAQ

> This article provides answers to frequently asked questions about the Yale Assure Lock 2 with Wi-Fi.   How is the Assure Lock 2 with Wi-Fi different from pre...

Source: https://yale-smart-residential.kustomer.support/en_us/yale-assure-lock-2-with-wi-fi-faq-rJGWM3Ac3

Last updated: 2023-07-26T14:47:36.423Z

This article provides answers to frequently asked questions about the Yale Assure Lock 2 with Wi-Fi.

## How is the Assure Lock 2 with Wi-Fi different from previous versions?

The Assure Lock 2 with Wi-Fi uses a Wi-Fi Smart Module. Unlike the Yale Assure Lock, this version supports remote operations without the need of the Yale Connect Bridge. Like previous versions, the Yale Assure Lock 2 with also supports local operations using Bluetooth.

## Where is the QR Code for my Yale Assure Lock 2?

The QR Code is located on the Yale Smart Module.

## What is the expected battery-life of the Wi-Fi Smart Lock?

Battery life varies based on how often the lock is operated, the friction in your deadbolt, Wi-Fi signal strength, and the settings on your Wi-Fi router. Under typical conditions with Wi-Fi enabled, the Yale Assure Lock 2 will have a battery life of up to 3 months.

## How will I know when the batteries need to be replaced?

You will first receive a notification in the app letting you know that your batteries need replacing.Then you will receive an email notification. The gear icon on the keypad of your lock will also light up red when your battery needs to change. Timely battery changes are essential to the performance of your lock.

## What Wi-Fi frequencies and standards does the Assure Lock 2 support?

The lock supports 802.11 b/g/n on the 2.4GHz frequency.

  
  

#### Why doesn’t it support 5GHz?

  
  

5GHz is great when you need a high bandwidth solution and you are very close to the wireless access point. The Assure Lock 2 is not bandwidth intensive, so we optimized for house compatibility. 2.4 GHz provides better coverage for everyone since not everyone’s router is right next to their front door.

## How does the lock work if my Wi-Fi stops working?

Your Yale Assure Lock 2 connects seamlessly to the Yale Access App via Bluetooth or Wi-Fi, depending on which connection is available. If your Wi-Fi is down in your home, you will still be able to connect to your lock over Bluetooth. This may take up to a few seconds depending on the model of your phone since different devices have different Bluetooth implementations.

## Do I need an Yale Connect Wi-Fi Bridge?

Because it has a Wi-Fi Smart Module, the Assure Lock 2 does not require a Wi-Fi bridge. However, the lock is still compatible with the Yale Connect Wi-Fi Bridge, which can be paired with the lock to increase battery life.

## How do I use my Yale Assure Lock 2 with the Yale Connect Bridge?

You may choose to use the Yale Connect Bridge to enable Wi-Fi for your lock. The best way to do that is to disconnect the Wi-Fi Smart Lock from Wi-Fi from within the Lock Settings menu. Then go to Set up devices and select the Yale Connect Bridge.

## How does the Assure Lock 2 communicate with HomeKit?

The Wi-Fi Smart Lock communicates with HomeKit over Bluetooth. If you want to use Siri or the Home App to operate your Wi-Fi Smart Lock while you are away from home, a HomeKit bridge such as AppleTV (Gen 4), Homepod, or iPad, is needed.

## What third-party integrations does the Wi-Fi Smart Lock support?

You can control and get updates from your lock through our integrations with Apple HomeKit, Amazon Alexa, Google Assistant, and Samsung SmartThings.

## Can I use the Wi-Fi Smart Lock with my Z-Wave Hub?

The Wi-Fi Smart Lock does not support Z-Wave communication so it will not work with hubs that require Z-Wave for connectivity. However, since the lock is still compatible with Samsung SmartThings through their cloud integration, you would still be able to use the Wi-Fi Smart Lock with your SmartThings hub. If you are looking for a Z-Wave lock, you can find out more information about the Yale Assure Lock 2 with Z-Wave here.